Shipping Information
Free Shipping, Shipping Lead Times, Sales Tax
Free Shipping* from the Smallest Item to the Largest Item
*Conditions apply see below
SHIPPING: Air Purifiers and accessories bought from US Air Purifiers LLC ALWAYS includes FREE SHIPPING* to most commercial or residential address within the continental United States. Excluding Alaska, Hawaii, and Puerto Rico; however, we may cover a percentage of the cost to Alaska and Hawaii depending on if it is economically feasible.
Please call for quotes if necessary.
Shipping for Bulk Orders or Large Items: When shipping is free for bulk orders or large items, such as but not limited to items on a skid, the delivery is for dock-to-dock. This means our delivery truck will have clear access to a 4" raised dock, where the driver will back in and the client's warehouse will unload the truck using their equipment. For more clarity, please see below.
Understanding shipping terms
What does dock-to-dock mean? Standard Service Option is DOCK TO DOCK meaning pickup from a dock and deliver to a dock ; shipper loads and consignee unloads truck.
There is no driver involvement in loading or unloading. Liftgates may be ordered if either origin or destination are ground level.
Special Service Option is INSIDE SERVICE meaning at either origin or destination, the driver is responsible to load or unload truck; and/or in the case of delivery,
Taking the items to the inside of the building, placement in office space, utilize elevators, place in designated areas on the dock or warehouse are examples of Inside Service. This inside service requires extra labor charge for driver and helpers and possibly for special equipment such as pallet jacks, forklift rentals, etc.
Additional Shipping/Delivery Services Available:
- WHITE GLOVE DELIVERY: Free Shipping does not include taking to a specific location or floor, unpacking, and/or removing the packaging materials. This service can be added on for a fee and is referred to as "WHITE GLOVE DELIVERY". Please inquire for pricing because it will vary for each situation.
- EXPEDITED DELIVERY: Free Shipping does not include expedited options. However, we do have expedited options with many of our manufacturers. This service can be added on for a fee and is referred to as "EXPEDITED DELIVERY". We will need to know if which expedited delivery you would like - 1 day am, 1 day pm, 2 day, 3 day etc. With COVID, no carriers are guaranteeing expedited services; however, they are still doing their best to meet the quoted delivery times. Please inquire for pricing because it will vary for each situation and brand.
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SALES TAX: If the client resides outside of Illinois, the sales taxes are our clients' responsibilities to pay, and we do not collect sales tax on their behalf. For Illinois clients, we do collect and pay sales tax on their behalf since we reside solely in Illinois.
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How Can We Afford This?
1. Our manufacturing partners ship thousands of air purifiers and accessories.
2. The shipping companies give the manufacturers bulk discounts.
3. The manufacturers pass the discounts on to us.
4. We actually pay the discounted shipping for you.
Shipping Lead Times
If you are concerned about lead times, please contact us for best options for your situation. We offer expedited shipping also.
Please note: Since we are a small business, we do bill at the time of purchase. If you would like us to hold the payment until time of shipment from our manufacturers that have a longer lead time like AllerAir and Electrocorp, please contact us to receive authorization and to make arrangements.
Most Air Purifiers and accessories ship the same business day if ordered by 1:00pm Central (Chicago) Time.
Orders after 1:00pm Central (Chicago) Time will ship the next business day from the original order date and should arrive at your home or business shortly thereafter (Usually anywhere in the United States items are delivered within 5 to 7 business days* using Ground Shipping from UPS and FedEx). Please see below for more details.
Please note:
- Since Amaircare is located in Canada, in order to save you money, they may take a little bit longer because they ship full pallets to Buffalo, NY and then to your destination. They ship on Wed. and Fri. if they have a full pallet coming to the US.
- Allerair and Electrocorp are located in Canada. Custom units -typically have a longer lead time. If this is a concern, please check with us. Standard Units, like the 4000-8000 series, Allerair is shipping very quickly at about 2-3 days time frame.
- Custom made and commercial often take longer than a residential unit.
If an ordered item goes on Back Order, you will be notified immediately by email (or phone, if necessary) and given further options for your order.
Need Your Order Sooner? Contact us for Other Shipping Options.
Please note that the lead times and shipping estimates are affected by many variables such as but not limited to product availability, carrier, customs, quantity and geographic location. Below we show an estimate from our suppliers. We can assure you that we do everything in our realm to assure you receive your order as quickly as possible.
Shipping Locations and Estimated times
Since most of our air purifiers and accessories ship directly from the manufacturer, here are those locations for your reference. Typically, residential items have a 24-48 prep time and then a few days in-transit times depending on the quantity, product, brand, and location.
Airfree - (Ships UPS) New Jersey (Usually ships within 24 hours via UPS)
Airpura- (Ships FedEx) Canada (Usually ships within 24-48 hours via FedEx)
* AllerAir and Electrocorp - (Ships UPS) Quebec Canada (When custom made specifically for you so it may take up to 15 days). MCS customers are required to purchase the MCS test kit to assure the best filtration for their specific needs. This process may take a bit longer but is well worth it. These units are preburned to assure no odors or anything are emitted during the initial startup because of the sensitivities of numerous MCS customers.
Typically, once the orders arrive in New York, it will only take 3-5 transit days. AllerAir features Custom Made units so 15 days is actually very good for a custom made air purifier.
As of June 2019, AllerAir's standard units are now being made as ordered so the lead time is 7 days to ship.
*Amaircare - (Ships FedEx) Eastern Canada (5-7 days if in stock in Buffalo, NY). Amaircare waits for a full pallet to ship to New York so that you can enjoy the lowest prices online. They typically ship on Wednesday or Friday. If it is a large order, it may ship earlier.
Austin Air - (Ships UPS) Upstate New York (typically ships in 1-3 days)
Field Controls - (Ships UPS) Corona, CA (typically ships in 1 day - UPS or FedEx)
Foobot - (Ships USPS) Illinois (typically ships in 1-2 days)
Alaska, Hawaii, Puerto Rico - Additional shipping charges for Alaska and Hawaii are responsibility of the customer.
International orders: Free shipping does NOT apply to International orders. Customers shipping internationally must pay all shipping and custom's fees. Once the order leaves the United States, all warranties are no longer active. This is the standard policy of our manufacturers, not of US Air Purifiers LLC .
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*Note: The Shipping Allowance does have a Cap of $500. If it cost more than $500 due to the delivery location or restrictions, clients are responsible for the difference. This Cap may be waived and 100% of the shipping may be covered for larger orders. If shipping exceeds the profit of the order prohibiting us from absorbing the shipping fees, the Cap may also be lowered. This typically is only true for bulk carbon to remote locations. Call for quotes if you have questions.